Ember Shores

We're excited to announce ILLENIUM's first-ever destination event! Ember Shores is a place for connection. Where Illenials from all over the world can come together and share their love for each other and the artists they admire.

This three-day destination experience at the all-inclusive Four-Diamond Paradisus Resort in Cancun, Mexico will feature three unique sets from ILLENIUM, multiple stages (including a mainstage directly on the beach), and a curated lineup catered specifically for Illenials. There will be no shortage of non-stop fun and relaxation.

Hours

The magic of Ember Shores begins on Friday, December 3rd, and continues through 5:00 AM on Monday, December 6th.

Full schedule & itinerary to be distributed prior to the event.

Packages

We offer three options for purchasing a package: Payment Plan, Split With Friends, Full Purchase.

Payment Plan: If you are on a payment plan and need to add names to your room Ember Shores will be reaching out to you via email to add the names to your package, as well as travel and other information

Note: the card you used at checkout will be the card charged for your scheduled payments.

Split With Friends: If you chose the split with friends option, there is a form ready to go in your See Tickets account where you can fill in the other guests' emails and they will be contacted by See Tickets to make the necessary payments.

Full Purchase: If you purchased your package in full, Ember Shores will be reaching out to you via email with a form to add the names to your package, as well as travel and other information.

Explore Packages

Transfers & Room Requests

If you are staying at Paradisus, room location (view map) can be requested by reaching out via the contact form.

Room location cannot be requested at the Marriott at this time.

Name changes and package transfers are possible! If a name needs to be changed after purchasing a package, please submit your inquiry via the contact form.

Excursions

Off-site excursions and on-site resort activities will be offered to all patrons and include scuba diving, deep-sea fishing, jet skis, and many other activities.

Schedules and more details will be shared soon.

Explore Excursions

COVID 19 Policy & Guidelines

The health and safety of attendees is our top priority. As a result of rapidly changing circumstances surrounding the global pandemic, we will be updating you on our health and safety procedures closer to the event. Rest assured, the event will comply with all applicable COVID-19 regulations.

Guidelines

Make the most of our time at the event with a quick peek at the general festival guidelines. Become familiar with what you can and cannot bring along, ensure you have the proper identification, and prepare accordingly.

Ages

Emerald Shores is open to fans who are ages 18 and above. Attendees will be required to show a valid Passport or Government Issued ID.

Airport Pickup

All Ember Shores attendees will be provided free shuttle service to and from the Airport!

Our team will be reaching out with details approaching the event. Ember Shores is located 15 minutes from the Cancun Airport.

Venue

The Ember Shores Main Stage is located directly on the beach in front of the Paradisus!

Late-night shows will be held throughout the Paradisus resort property.

There will also be poolside sets, pop-up sets, and other surprises throughout the weekend.

Resort Location

Paradisus & Marriott are located in the heart of the Hotel Zone in Cancun, Mexico.

Paradisus: Blvd. Kukulcan km 16.5, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Marriott: Boulevard Kukulcan Km 14.5, Chac L-41, Zona Hotelera, 77500 Cancún, Q.R., Mexico•+52 998 881 2000

Cancellation & Rescheduling

All sales for Ember Shores are final.

In the unlikely event that Ember Shores is cancelled, purchasers will be issued a full refund within 7 days.

In the unlikely event that Ember Shores is rescheduled, purchased tickets will be honored for the new dates. If you are unable to attend in the new timeframe, you will be issued a refund for your ticket.

Marriott Overflow

Ember Shores is offering a selection of packages at the Marriott, which is located directly next to the Paradisus. Ember Shores guests staying at Marriot will have full access to Paradisus Resort, beach events, and an all-inclusive package.

The Marriott is a one-minute walk on the beach to the main stage and there is a direct access way between the two resorts.

Attending the Event

You may only attend the event if you purchase a hotel package.

Waitlist

Ember Shores will sell out. However, there will always be some unexpected occurrences that will open space back up.

Once the event sells out, a waitlist link will be posted.

Gifting Packages

You may purchase packages for another individual just be sure to list the correct names on the purchased package and that the individual is at least 18 years of age.

Other Guests

Only Ember Shores attendees will be allowed on property at the Paradisus hotel and festival site.

Additional Nights

Many event attendees will choose to extend their vacation.

Ember Shores attendees will be offered a special group rate at the Paradisus and Marriott starting on Tuesday, November 30th, and ending on Wednesday, December 8th.

Emails will be sent out for pre / post night bookings soon after on sale

Room Location Requests

If you are staying at Paradisus, room location (view map) can be requested by reaching out via the contact form below.

Room location cannot be requested at the Marriott at this time.

Food & Drink

Ember Shores is an All-Inclusive event!

Paradisus offers an incredible 10 restaurants and 7 bars on site, and will be sure to exceed expectations.

Restaurant Reservations

Reservations will be necessary for all specialty restaurants in advance to guarantee availability and your preferred seating times.

A reservations system and link will be announced shortly.

Sponsorship

Sponsorship packages for Ember Shores are tailored to the goals of the sponsor and can take many shapes. Inquiries can be submitted via the contact form below.

Vending

Ember Shores will have various curated vendors on site. Vendors looking to participate in the inaugural edition of Ember Shores may reach out via the contact form below.

Frequently Asked Questions

Is airfare included in package pricing?
Airfare is not included in the price of your package.

When do I need to have the additional guest names for our room?
Guest names are due in advance. You will receive an email form to submit your guests' names and contact information at a later date. These names cannot be changed after they are submitted.

When is check-in and check-out?
Hotel check-in begins at 3:00pm and check out time is 12:00pm. Early arrivals will be accommodated based upon availability. If you arrive early, the resort can hold onto your luggage and you can enjoy the pool and all of the other great amenities.

Can we change or transfer names on the room?
Name changes and package transfers are possible! If a name needs to be changed after purchasing a package, please submit your inquiry via the contact form below.

Travel Basics

Documentation (Passports / I.D.'s)
If you are not a Mexico resident, a valid passport will be required to enter the country. You will also need a valid I.D. to check-in to the hotel and obtain your credentials.

Wifi
Wifi is free and provided by the resorts.

Outlet Converters
The Resorts use U.S. Outlet format, no converters necessary.

Laundry
Laundry is available for a small fee, and is provided by the resorts.

U.S. Currency
The Resorts Accept U.S. Currency

Phone Plans
It is recommended to contact your phone provider before traveling to get a temporary international plan. This will avoid the risk of long-distance fees.

ADA & Accessibility

Ember Shores will be fully ADA accessible. Questions? Submit your inquiry via the contact form below.

Contact

Still have a question? Contact us anytime with a quick message.